Better late than … Orbitz ?


Note to Orbitz: If the plane is on the ground and 2 hours away you can be pretty sure it won’t make it on time.

My Orbitz “plane is late” note came in about 8 minutes ago – approximately 15 minutes after scheduled departure but approximately 2 hours *after* somebody could have been certain the plane would be at least 2 hours late since it’s leaving from SFO and has not left yet. I don’t like to complain a lot about this type of thing, feeling it falls under my “Tell it to the Donner Party” category, but I am looking forward to a world where I could get the ‘late flight’ note within minutes of the time when it is certain that the flight will be late.

1 thought on “Better late than … Orbitz ?

  1. Well, Orbitz seems to make a lot of marketing. It is the same as the “EXPEDIA promise”. Once they charge your credit card you are on your own. At least, Orbitz does not have so many complaints in the Web as EXPEDIA.

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