WebmasterWorld Boston moves to the Elephant & Castle


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WMW Boston ended at a nice Pub on Devonshire in Downtown Boston. This conference seemed to get better each day and although I felt some of the sessions covered "much of the same" things I'd been hearing at the last two Pubcons the special sessions and networking were great as always.

I'm kind of burned out right now from hundreds of new people, conversations, and ideas but I'll have some time tomorrow to pull together my notes on the site reviews session which was very good.

I think the highlight of this conference was a very enjoyable dinner with Aaron Wall, one of those very few who is *so good* at search optimization that Matt Cutts was asking *him* questions.

Aaron is an excellent guy. Buy his book!

Webmaster World Day 2 – Jeremy, Matt, Robert on blogging


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The blogger session at PubCon Boston was a crowd favorite. Jeremy Zawodny, Matt Cutts, and Robert Scoble talked about their experiences as the key "unofficial" spokespeople for Yahoo, Google, and Microsoft. The big item here was "Where is Matt's Mom's blog?"   

Jeremy also gave an interesting summary of his experiences blogging about the troubled history at Yahoo Finance.   He compared it unfavorably to Google's new product suggesting Google was doing things Yahoo should and could have done long ago.  His gutsy post got him a meeting with the new Finance program manager who was new and wanted to brief him on what appear to be excellent upcoming features.  The moral of the story seemed somewhat in line with Scoble's insistence that companies need to "blog or die" and that allowing this type of open examination is healthy, leading to faster action and enlightenment.

I'm not so sure that on balance negative blogging episodes have a positive impact on the company, but I do think that the long term, honest blogging by Zawodny and Scoble and Matt's new efforts send a very powerful credibility signal to the community and indicate their companies "get the new web" in an important way.   

I hope that YPN and other "official" blogs work to retain an honest, creative voice.   I'm skeptical and waiting to see if that is even possible when the blog is under corporate management.   Better to just cut your people loose, treat them well, and involve the whole world in the conversation.

Webmaster World Boston


The session of the Webmasterworld conference wrapped up today with PubCon tomorrow afternoon.

Tomorrow I'll try to post pix and summaries of my two favorite sessions which were Jeremy, Matt, and Robert about blogging and the site reviews by Matt, Tim, Bruce, and Tom where I have a very detailed summary of all sites reviewed and much of the advice given. Yahoo also threw a very nice party at a local club called "Saint" which was so stylish with the simple "St" on the door I walked right past and had to ask directions.

Overall the "big news" to me is that there is not a lot of new complexity to the SEO scene – in fact it's clearer than ever that site quality is the best metric for how you'll do in the rankings. Things seem to be moving away from organic optimization and to PPC optimizing.

Travel Tip – Hotel and Airline prices


Over at WebmasterWorld a member was suggesting that contacting hotels directly leads to the lowest price for a room. Not true. There's no magic bullet site online for cheap rates, you need to surf around and may often find a "consolidator" that is cheaper than the hotel itself. Hotels.com, Travelocity, and Expedia are major consolidators and there are hundreds of smaller ones. In Europe, for example, Venere may find you a cheap room.

Example: Last week I used a small flight consolidator called cheapseats.com to book Delta to Boston and paid about $100 less than the cheapest fare Delta had online at the same time.

This situation is common in travel because pricing is very market driven and surprisingly inconsistent both for flights and hotels.

As a travel publishing guy I know how some of the deals are cut and it's a very sloppy and counter-intuitive process where some consolidators will force properties to sell them blocks of rooms far below rack rate in exchange for a guarantee of selling those rooms. Hotels.com is notoriously unpopular as the top consolidator because they tend to squeeze great deals from properties in exchange for guaranteed volume and lots of bookings. Good for consumer, somewhat hard on profit margin for the properties.

If, at the last minute, the consolidator has a lot of rooms left they may sell them at rates far below what the hotel will charge if you call them. You especially see this in places like Vegas and big cities with Hotels.com. During a November Vegas trip I got the Hilton through (Travelocity I think) for about $55 which I think was under their own website rate, though during a March trip I found the best price for Oriental Palace at their own site – a fantastic $65 nightly for a nice room in the middle of the strip plus some buffets.

All that said I think the hotels are getting smarter and some provide a low price guarantee at their own websites, so you are certainly right that you should check the hotel site as well as other places.

Web 2.0 as the “generous” internet


Over at O'Reilly's blog there is an excellent discussion about the nature of biz in a Web 2.0 world (why does the term Web 2.0 BOTHER so many people?  Get over it!)

Doc Searls seems to suggest that old style biz is selfish where new style is generous, sharing resources in a virtually unrestricted way.   One poster suggests, I think wrongly, that generosity comes after affluence.   Based on my experiences I'm often surprised that when I share ideas openly and honestly I build trust with people and that trust leads to opportunity *for everybody in the equation*.   Sure there is a *chance* that somebody will nab your idea, implement it better than you can, and do great thing.   But that is:

1) OK because ideas, even great ideas, are not a key component of change.  The key is a fully implemented great idea and is a much taller order. 

2) unlikely, because they are probably working on a new angle or different idea or implementation anyway.  At MashupCamp I was pleased and surprised how few people were even interested in doing some of the things I thought would make "great mashups" in the travel space.  Why?  Because they were busy with THEIR vision of the next big thing.  Cool, and the best part is that the collective intelligence in such a group, or in the internt community at large, leads to a sort of *collective* expanion of horizons and creation *even better* stuff than without the open exchanges.    I'd note that MSN's traditional failure to understand and harness this power may be their biggest impediment to moving ahead successfully in the new Web world.

What one should seek in the new "generous" internet are relationships and mechanisms (e.g. blogs, websites, wikis, wifi, free computers, etc, etc) that foster bigger and better ideas which in turn will foster bigger and better improvements to the global web, still a very immature system.

Search, Lies, and Googleyness


Here's the screen shot of the Google sponsored links that are placed OUTSIDE of the "sponsored links" areas! Call me a naive and stupid S.O.B. but I really thought that Google was the kind of company that stuck to the high road on such matters.   IMPORTANT NOTE – the "flights" link goes to EXPEDIA flights rather than an objective, non commercial site.

Again I should say I don't mind the ads, but why have they shouted so loudly and so often that they would NOT compromise organic listings with ads? Well? Huh?

The moral of the story is that Google's in it for the money more than the user experience.

That's OK, just stop telling me that you are NOT.
googadz1.gifshame on Google!

Google are you becoming an Ads hole?


Google's claims about keeping organic listings separate from advertising are ringing increasingly hollow. I actually think they have every right to do exactly what they appear to be doing now – mixing ads and organic listings – they just should not mislead people about this, claiming that they don't do it!

Here's a search for "dallas to SFO". The results page sports not one but TWO entire ad blocks in the white, formerly "organic listings only" section. On my 15" laptop screen about 65% of the results page shows advertising.

Amr at Yahoo pointed out recently that Google could have trouble keeping up earnings since the advertising was now very well optimized. But how about just adding a LOT more ads?

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Departing: Returning:
Search: Expedia Hotwire Orbitz Priceline Travelocity

Product search results for dallas to sfo
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Motels Hotels Restaurants and Bars by Hornbeck, James S – $80.00 – Bibliophile Bookbase

 

Google Wifis San Francisco….sung to the tune of “I left my router…in San…Fran…CISCO”


It's brilliant for Google to offer free internet to any metro area, and maybe even rurally though that gets more complex logistically. Google doesn't need ISP fees, they to keep up market share and ad clicks. Even a linked logo to Google will probably create enough ad clicks to justify the cost here and certainly if you include brand awareness it's worth the money for them.
A drop in Google's bucket of cash to consolidate the position as search leader.

Where the HECK are Yahoo and MSN when all these cool initiatives spring up?

ASK ing Walt Mossberg why he stopped using Google search.


Henry Blodget poses some provocative search questions and gets a thoughtful answer from Walt Mossberg, who has switched from Google to Ask as his primary search tool.  

This is significant as I recall that it was people like Mossberg, with a huge audience, who reported early and favorably on Google, creating the favorable buzz that launched them from obscurity to search stardom in just a few years (also less well known people like me and the thousands of other web savvy folks who helped with the positive Buzz about Google back in the ancient internet times c1998).

I don't think internet habits die all that hard which is why I have Google puts AND admire Google's brilliance at the same time.  Online fortunes, literally and figuratively, can change overnight.  Note that over a decade we saw Alta Vista, then Yahoo, and now Google as the 800 pound gorilla of search.  The new game has Yahoo and Google equal in actual relevance (though not in perceived relevance) with Ask and MSN catching up soon.  

All use different approaches and eventually there will probably be a "breakout application" that will do a much better job.  As Jeremy Zawodny has noted people won't switch because you are a "little better". The next search giant may need to be "great".  It might remain Google but it could also become, for example, IBM who arguably has the best but too-slow-for-prime-time search routine called "WebFountain".

Check out this new search company called “Microsoft”


John Battelle's excellent interview with MSN search engineer Gary Flake reminded me of a long talk I had with Andy Edmonds in New Orleans PubCon last year.  Andy is a former Mozilla geek now working at MSN to determine search relevancy.  Andy is VERY sharp and reminds me of guys like Jeremy at Yahoo who can see far beyond the narrow corporate interests into the heart of what's up with the evolving internet.  (though they rightfully are sometimes protective of those corporate interests).

Also, at MIX06 I was impressed with how hard the LIVE search team was working and felt that they are getting the resources and respect needed to make big changes at MS in search.

Back in June of 2005, Andy was very optimistic and obviously sincere in his assumption that relevancy at MSN would equal Google's sooner than most were thinking   It's not happened yet but the Flake interview suggests that Microsoft's use of artificial intelligence in their algorithm is improving fast.   If as Gary suggests MS has a superior configuration (using a 64 bit architecture) that will allow deeper analysis things MS search could get very good very fast.

I won't hold my breath, noting when talking to guys at Google and Yahoo they tend to dismiss MS search as "hopeless".      Part of this is their ego talking but mostly it's an assumption that Microsoft no longer is doing  bleeding edge research needed for a breakout in search quality.    People at MSN like Gary and Andy challenge that assumption.