Status: Analyst Silas is here and your issue status is: working
Problem: Need to use Treo 650 in China
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User Joe_Hunkins has entered room
Joe_Hunkins(Sun Mar 2 11:19:13 PST 2008)>
Hello - I'm travelling to Shanghai and Beijing and want to take my Sprint Treo 650. Is this possible? What is best way to allow me to use the phone in China for about 2 hours calling total? Will a China Mobile SIM Card work in Sprint Treo 650 in China? How do I "unlock" the phone? THANKS!
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analyst Silas has entered room
Silas(Sun Mar 2 11:36:41 PST 2008)>Hello Joe_Hunkins, Thank you for contacting Palm Technical Support. My name is Silas. How may I help you?
Silas(Sun Mar 2 11:36:54 PST 2008)>
Hello.
Joe_Hunkins(Sun Mar 2 11:38:26 PST 2008)>
hello
Joe_Hunkins(Sun Mar 2 11:38:37 PST 2008)>
Joe_Hunkins(Sun Mar 2 11:19:13 PST 2008)>Hello - I'm travelling to Shanghai and Beijing and want to take my Sprint Treo 650. Is this possible? What is best way to allow me to use the phone in China for about 2 hours calling total? Will a China Mobile SIM Card work in Sprint Treo 650 in China? How do I "unlock" the phone?
Silas(Sun Mar 2 11:38:35 PST 2008)>
I understand that you want to take your phone to china.
Joe_Hunkins(Sun Mar 2 11:38:58 PST 2008)>
yes
Silas(Sun Mar 2 11:39:43 PST 2008)>
I will assist you with the issue.
Silas(Sun Mar 2 11:41:32 PST 2008)>
Treo 650 will work in China. However I am not sure about Sprint carrier network.
Joe_Hunkins(Sun Mar 2 11:42:33 PST 2008)>
How do I unlock the phone - that is needed to use a CHina Mobile SIM Card
Silas(Sun Mar 2 11:42:53 PST 2008)>
I mean Treo 650 (GSM) will work in China.
Silas(Sun Mar 2 11:45:08 PST 2008)>
Can I have 3 minutes to work on the issue?
Joe_Hunkins(Sun Mar 2 11:45:19 PST 2008)>
sure...
Silas(Sun Mar 2 11:49:05 PST 2008)>
Thank you for staying online.
Silas(Sun Mar 2 11:49:07 PST 2008)>
Locking and Un locking deals with the specific carrier. How ever we are not aware of that.
Silas(Sun Mar 2 11:49:35 PST 2008)>
I suggest you to contact your Sprint once.
Joe_Hunkins(Sun Mar 2 11:49:48 PST 2008)>
OK, thanks...
Silas(Sun Mar 2 11:49:59 PST 2008)>
Is there anything else I could assist you with?
Joe_Hunkins(Sun Mar 2 11:50:08 PST 2008)>
Nope..
Silas(Sun Mar 2 11:50:10 PST 2008)>
You are welcome.
Silas(Sun Mar 2 11:50:19 PST 2008)>
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